System Status

Find real-time status for all Turbify services.

Open Issues

The following issues may be currently impacting your service. Click the "I'm Affected" button to receive email status updates.

New provisioned account can't send PHP mail form to it's own domain

Product: Web Hosting

Open Since: Sep 17, 2024 02:30 AM

Case Status Using Agent role

Product: Business Mail

Open Since: May 27, 2024 02:30 AM

Issue with Domain Control Panel on Small Business India accounts

Product: India Web Hosting

Open Since: Invalid date

Merchant Solutions Registration Manager temporarily unavailable

Product: Merchant Solutions

Open Since: Jun 01, 2024 02:30 AM

Small Business customers based in India may see an error when making payments.

Product: Web Hosting

Open Since: May 28, 2024 04:30 AM

Store publish status page errors upon revisit

Product: Merchant Solutions

Open Since: May 15, 2024 02:30 AM

Test Case

Product: Business Maker

Open Since: Sep 12, 2024 02:30 AM

Test KI

Product: Business Maker

Open Since: Sep 01, 2024 02:30 AM

Test KI Case

Product: Business Maker

Open Since: Sep 23, 2024 02:30 AM

Unable to make payments or clear pending invoices, getting Oops! Payment Declined error

Product: Small Business General

Open Since: Invalid date

B Maker

Product: Business Maker

Open Since: Sep 17, 2024 02:30 AM

Website Builder - Known Issue 1

Product: Website Builder

Open Since: May 27, 2024 02:30 AM


Recently Closed Issues

The following issues have been resolved in the last 30 days and should no longer impact your account.

400 Bad request error on accessing Website Builder dashboard

Product: Website Builder

Opened: May 27, 2024 04:30 PM

Resolved: Apr 03, 2024 11:36 AM

Test Public

Product: Business Mail

Opened: Oct 08, 2024 02:30 AM

Resolved: Oct 24, 2024 10:53 AM

Case By Supervisor Role

Product: Website Builder

Opened: May 27, 2024 02:30 AM

Resolved: Jun 04, 2024 09:54 AM

Internal Server Error: 103 when publishing from Website Builder tool

Product: Website Builder

Opened: Invalid date

Resolved: Mar 18, 2024 09:20 AM

Searches on the help page may be failing to return results.

Product: Web Hosting

Opened: Invalid date

Resolved: Mar 25, 2024 05:32 PM

Page not found when accessing Web Hosting Control Panel

Product: Web Hosting

Opened: Invalid date

Resolved: Mar 25, 2024 05:08 PM

Store Control Panel loading with 502 Gateway error

Product: Merchant Solutions

Opened: Invalid date

Resolved: Mar 28, 2024 08:45 AM

Testing

Product: Domains

Opened: Sep 19, 2024 02:30 AM

Resolved: Oct 24, 2024 11:07 AM

Test Title

Product: Business Mail

Opened: Oct 17, 2024 02:30 AM

Resolved: Oct 24, 2024 01:03 PM

asas

Product: Business Maker

Opened: Invalid date

Resolved: Apr 08, 2024 01:23 PM

Turbify Login ID's profile page not loading

Product: Small Business General

Opened: Invalid date

Resolved: Apr 15, 2024 02:52 PM

Unable to add PayPal as a payment processor in Payment Center

Product: Merchant Solutions

Opened: Invalid date

Resolved: Mar 10, 2024 10:46 AM

Unable to load website error:"This site can’t be reached" and "Unable to connect"

Product: Website Builder

Opened: Invalid date

Resolved: Mar 04, 2024 08:56 AM

Web Hosting Control Panel (cPanel) intermittently not loading

Product: Web Hosting

Opened: Invalid date

Resolved: Apr 09, 2024 10:28 AM

Open Issues

The following issues may be currently impacting your service. Click the "I'm Affected" button to receive email status updates.

Test Case

Product: Business Maker

Open Since: Sep 12, 2024 02:30 AM

Test KI

Product: Business Maker

Open Since: Sep 01, 2024 02:30 AM

Test KI Case

Product: Business Maker

Open Since: Sep 23, 2024 02:30 AM

B Maker

Product: Business Maker

Open Since: Sep 17, 2024 02:30 AM


Recently Closed Issues

The following issues have been resolved in the last 30 days and should no longer impact your account.

asas

Product: Business Maker

Opened: Invalid date

Resolved: Apr 08, 2024 01:23 PM

Open Issues

The following issues may be currently impacting your service. Click the "I'm Affected" button to receive email status updates.

Issue with Domain Control Panel on Small Business India accounts

Product: India Web Hosting

Open Since: Invalid date


Recently Closed Issues

The following issues have been resolved in the last 30 days and should no longer impact your account.

No closed issues found.

Open Issues

The following issues may be currently impacting your service. Click the "I'm Affected" button to receive email status updates.

Case Status Using Agent role

Product: Business Mail

Open Since: May 27, 2024 02:30 AM


Recently Closed Issues

The following issues have been resolved in the last 30 days and should no longer impact your account.

Test Public

Product: Business Mail

Opened: Oct 08, 2024 02:30 AM

Resolved: Oct 24, 2024 10:53 AM

Test Title

Product: Business Mail

Opened: Oct 17, 2024 02:30 AM

Resolved: Oct 24, 2024 01:03 PM

Open Issues

The following issues may be currently impacting your service. Click the "I'm Affected" button to receive email status updates.

New provisioned account can't send PHP mail form to it's own domain

Product: Web Hosting

Open Since: Sep 17, 2024 02:30 AM

Small Business customers based in India may see an error when making payments.

Product: Web Hosting

Open Since: May 28, 2024 04:30 AM


Recently Closed Issues

The following issues have been resolved in the last 30 days and should no longer impact your account.

Searches on the help page may be failing to return results.

Product: Web Hosting

Opened: Invalid date

Resolved: Mar 25, 2024 05:32 PM

Page not found when accessing Web Hosting Control Panel

Product: Web Hosting

Opened: Invalid date

Resolved: Mar 25, 2024 05:08 PM

Web Hosting Control Panel (cPanel) intermittently not loading

Product: Web Hosting

Opened: Invalid date

Resolved: Apr 09, 2024 10:28 AM

Open Issues

The following issues may be currently impacting your service. Click the "I'm Affected" button to receive email status updates.

Merchant Solutions Registration Manager temporarily unavailable

Product: Merchant Solutions

Open Since: Jun 01, 2024 02:30 AM

Store publish status page errors upon revisit

Product: Merchant Solutions

Open Since: May 15, 2024 02:30 AM


Recently Closed Issues

The following issues have been resolved in the last 30 days and should no longer impact your account.

Store Control Panel loading with 502 Gateway error

Product: Merchant Solutions

Opened: Invalid date

Resolved: Mar 28, 2024 08:45 AM

Unable to add PayPal as a payment processor in Payment Center

Product: Merchant Solutions

Opened: Invalid date

Resolved: Mar 10, 2024 10:46 AM

Open Issues

The following issues may be currently impacting your service. Click the "I'm Affected" button to receive email status updates.

Website Builder - Known Issue 1

Product: Website Builder

Open Since: May 27, 2024 02:30 AM


Recently Closed Issues

The following issues have been resolved in the last 30 days and should no longer impact your account.

400 Bad request error on accessing Website Builder dashboard

Product: Website Builder

Opened: May 27, 2024 04:30 PM

Resolved: Apr 03, 2024 11:36 AM

Case By Supervisor Role

Product: Website Builder

Opened: May 27, 2024 02:30 AM

Resolved: Jun 04, 2024 09:54 AM

Internal Server Error: 103 when publishing from Website Builder tool

Product: Website Builder

Opened: Invalid date

Resolved: Mar 18, 2024 09:20 AM

Unable to load website error:"This site can’t be reached" and "Unable to connect"

Product: Website Builder

Opened: Invalid date

Resolved: Mar 04, 2024 08:56 AM

Open Issues

The following issues may be currently impacting your service. Click the "I'm Affected" button to receive email status updates.

There are currently no reported issues for this service.


Recently Closed Issues

The following issues have been resolved in the last 30 days and should no longer impact your account.

Testing

Product: Domains

Opened: Sep 19, 2024 02:30 AM

Resolved: Oct 24, 2024 11:07 AM

Open Issues

The following issues may be currently impacting your service. Click the "I'm Affected" button to receive email status updates.

Unable to make payments or clear pending invoices, getting Oops! Payment Declined error

Product: Small Business General

Open Since: Invalid date


Recently Closed Issues

The following issues have been resolved in the last 30 days and should no longer impact your account.

Turbify Login ID's profile page not loading

Product: Small Business General

Opened: Invalid date

Resolved: Apr 15, 2024 02:52 PM